ایمان لانے کے بعد انسان پر سب سے پہلے عبادت کا ادا کرنا لازم ہے ہر مذہب میں عبادت کا ایک خاص طریقہ ہوتا ہے جو مخصوص طریقے کے ساتھ ادائیگی کا حکم دیا جاتا ہے اسی طرح اسلام میں بھی نماز، روزہ، حج اور زكوة عبادات کی مختلف طرق ہیں اصل عبادت کی غایت یہ ہے کہ معبود صرف اللہ تبارک وتعالیٰ ہی کو ماننا ، صرف اسی کی عبادت کرنا ہر چیز میں اسی سے مدد طلب کرنا اسی کو حاجت روا اور مشکل کشا سمجھنا اسی کو مالک، خالق اور رب تسلیم کرنا اسی سے التجاء کرنا، ہر چیز کے لئے اسی کو پکارنا اور یہ یقین رکھنا کہ اللہ کے سوا کسی کے دائرہ اختیار میں کوئی چیز نہیں ہے اگر وہ نفع پہنچانا چاہے تو اسے کوئی روکنے والا نہیں ہے اور اگر ضرر پہنچائے تو اس کو کوئی ہٹانے والا نہیں ہے ہر طرح کی عبادت مثلاً قیام، رکوع، سجدہ صرف اسی کے لئے خاص ہے اور کسی اور کے سامنے جھکنا جائز نہیں۔
انسانوں سے اللہ تعالیٰ نے انکی تخلیق سے پہلے ایک وعدہ لیا تھا جس کا ذکر قرآن مجید میں یوں مذکور ہے:
"اَلَسْتُ بِرَبِّكُمْ، قَالُوْا بَلٰي، شَہِدْنَا"۔[[1]]
" کیا میں تمہارا رب نہیں ہوں؟ اس وقت سب نے یہ کہا کیوں نہیں اے ہمارے رب!"۔
سب نے اس وقت اللہ کی ربوبیت کا اقرار کیا تھا گویا کہ اللہ تعالیٰ کی ربوبیت کا اقرار و اعتراف انسانوں کی فطرت میں داخل اور انکے وجدان میں شامل ہے۔
اللہ تعالیٰ کی ربوبیت کا مطلب اور اس کا تقاضا کیا ہے ؟اسکے جواب کے بارے میں بشیر احمد لودھی یوں رقمطراز ہیں:
" انسان ازخود پیدا نہیں...
Islam wants from its believers to make a peaceful society. The first base of each society is husband-wife relation. Islam has given much emphasis upon this relationship to make it smooth, peaceful, joyful and interactive. But considering human as multidimensional, Islam has allowed husband and wife to get themselves separate from each other, it they cannot survive this relationship smoothly at any level. Though, ‘divorce’ is allowed in Islam but at last solution. Pakistan, as being a Muslim society is facing increase rate in divorce nowadays. My research work is covering different reasons and aspects behind this high ratio of divorce in Pakistan. This research will be helpful to find out any solution to decrease the divorce ration in Pakistani society.
Customers are considered as a decisive factor in any business organization, their loyalty and satisfaction is
more important than making new ones. Loyal and satisfied customers are the great assets of any business
organization that's way customer satisfaction and loyalty has become the top priority of all organizations, and
they spend a lot of attention on the factors that affect the client's decision. Customer retention is the most
important concern of the companies which payback in the form of long term profitable relationship. Marketing
managers primarily focus on the satisfaction of customers. The prime motive of the marketing manager is to
increase loyalty by creating a strong bond between customers and company. Present study is conducted to
investigate the impact of brand image, service quality and trust on customer loyalty.
The study also investigates the mediating role of customer satisfaction and moderating role of perceived price
fairness between factors and customer satisfaction. For this purpose the data was obtained from the target
population that is telecom users. Total 250 respondents completed the questionnaire containing 30 questions
related to study. SPSS 20.0 software was used to verify the validity of the instrument, while reliability was
confirmed with Cronbach,s alphas. For the purpose of analysis statistical techniques were used such as
descriptive, correlation, linear and multiple regression analysis is used in this research. Four sub models have
been used to investigate the impact of brand image, service quality and trust on customer loyalty, mediating
effect of customer satisfaction and moderating effect of perceived price fairness.
The results of the study support the hypothesis and results indicated that selected three factors that are brand
image, service quality and trust has a positive and significant impact on customer loyalty. Customer satisfaction
significantly mediates between factors and customer loyalty. This study support moderating effect of perceived
price fairness. The results identify the significant relationship of perceive price fairness between service
quality, brand image and customer satisfaction.
In Pakistan the future of telecom is very bright that's way it needs to maintain their service quality for the
customer satisfaction and loyalty. Telecom sector should focus to improve their brand image through
advertisement and other market strategies and try to get the trust of their customer.