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Home > The Impact of Employee Emotional Capabilities on Customer Loyalty With the Mediating Role of Rapport and Trust

The Impact of Employee Emotional Capabilities on Customer Loyalty With the Mediating Role of Rapport and Trust

Thesis Info

Author

Fizza Asif

Supervisor

Muhammad Hassan Zia

Program

MS

Institute

Riphah International University

Institute Type

Private

City

Islamabad

Country

Pakistan

Thesis Completing Year

2018

Thesis Completion Status

Completed

Page

vi, 89 . ; 30 cm. : ill. +CD

Subject

Management & Auxiliary Services

Language

English

Other

Submitted in partial fulfillment of the requirement for the degree of Master of Science in management sciences.; Includes bibliographical references and appendix.; Thesis (MS)--Riphah International University; English; Call No: 658.84 FIZ

Added

2021-02-17 19:49:13

Modified

2023-01-06 19:20:37

ARI ID

1676711801316

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