Organizational Factors and Consequences of Perceived Service Recovery Performance

Thesis Info

Author

Khansa Zaman

Supervisor

Fareeda Saleem

Institute

Riphah International University

Institute Type

Private

City

Islamabad

Country

Pakistan

Thesis Completing Year

2012

Thesis Completion Status

Completed

Page

xii, 188 . : ill. ; 30 cm. +CD

Subject

Management & Auxiliary Services

Language

English

Other

Includes bibliographical references;; English; Call No: 658.812 KHA

Added

2021-02-17 19:49:13

Modified

2023-01-06 19:20:37

ARI ID

1676712027911

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