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Impact of Characteristics of Service Representative on Customer Satisfaction in Technology Mediated Service Encounters: A Case of Communication Service Providers in Islamabad

Thesis Info

Author

Muhammad Aamir Khan Khattak

Supervisor

Muzaffar Ali Qureshi

Department

Department of Management Science

Program

MS

Institute

COMSATS University Islamabad

Institute Type

Public

City

Islamabad

Province

Islamabad

Country

Pakistan

Thesis Completing Year

2008

Thesis Completion Status

Completed

Subject

Management Sciences

Language

English

Added

2021-02-17 19:49:13

Modified

2023-01-06 19:20:37

ARI ID

1676720451711

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عثمانی دور میں حدودو قصاص کی تنفیذ

عثمانی دور میں حدودو قصاص کی تنفیذ
حضرت عمر  کی شہادت کے بعد شورٰی کی جماعت کے متفقہ فیصلے سے حضرت عثمان  یکم محرم چوبیس ہجری کو تیسرےخلیفہ نامزد ہوئےاور 18ذوالحجہ سن 35 ہجری شہادت تک خلیفہ رہے ۔ حضرت عثمان بن عفان  بڑے ہی نرم دل حکمرا ن تھے ۔ شورش پسند لوگوں نے آپ  کی اس طبعی نرم دلی کا ناجائز فائدہ اٹھانا شروع کیا ۔آخر انہی شورش پسند لوگوں نے آپ  کو 35 ہجری 18 ذی الحجہ کو شہید کر ڈالا ۔ حضرت عمر  نے جو عدالتی نظام قائم کر دیا تھا ، بدستور اسی پر عمل ہوتا رہا تاہم انہوں نے اس سلسلے میں ایک تبدیلی کی کہ عدالتی نظام کو مسجد سے علیحدہ کر دیا اور عدلیہ کے لیے ایک علیحدہ عمارت بنوا دی جو دار القضاء کے نام سے مشہور ہوئی ۔ آپ  نے اگرچہ کچھ صوبوں کے گورنروں کو تبدیل کیا لیکن حضرت عمر  کے کسی قاضی کو نہیں بدلا۔ آپ  کے دور کے چند مشہورحدود وقصاص کے واقعات مندرجہ ذیل ہیں:
حدزنا کا نفاذ
امام مالک سے مروی ہے کہ حضرت عثمان  کے پاس ایک عورت آئی
" قَدْ وَلَدَتْ فِي سِتَّةِ أَشْهُرٍ فَأَمَرَ بِهَا أَنْ تُرْجَمَ فَقَالَ لَهُ عَلِيُّ بْنُ أَبِي طَالِبٍ لَيْسَ ذَلِكَ عَلَيْهَا إِنَّ اللَّهَ تَبَارَكَ وَتَعَالَى يَقُولُ فِي كِتَابِهِ "وَحَمْلُهُ وَفِصَالُهُ ثَلَاثُونَ شَهْرًا " وَقَالَ "وَالْوَالِدَاتُ يُرْضِعْنَ أَوْلَادَهُنَّ حَوْلَيْنِ كَامِلَيْنِ لِمَنْ أَرَادَ أَنْ يُتِمَّ الرَّضَاعَةَ " فَالْحَمْلُ يَكُونُ سِتَّةَ أَشْهُرٍ فَلَا رَجْمَ عَلَيْهَا فَبَعَثَ عُثْمَانُ بْنُ عَفَّانَ فِي أَثَرِهَا فَوَجَدَهَا قَدْ رُجِمَتْ"301
" جس کا بچہ چھ ماہ میں پیدا ہوا تھا ۔آپ نے اس کے رجم کا حکم دیا۔ حضرت علی ؓنے فرمایا کہ اس پر رجم نہیں ہو سکتا ۔اللہ تعالیٰ اپنی کتاب میں فرماتے ہیں کہ آدمی کا حمل اور دودھ چھڑانا...

Insecurity in a New Silk Road

Withdrawal of US-NATO troops from Afghanistan, remains an issue for military operations of new-old participants in the process of further destabilization of the political situation in Central Asia. The process of political destabilization of the region raises many a questions about new relationship between interests of USA, China, Russia and India in this region. Pronounced influence of radical Islamic movements in the broader area of Asia makes this region tremendously important for the further development of global political relations in this part of the world. The crisis in relations between Russia and the West makes reconfiguration of global strategic interests in the region more complex.

Comparativegrowthperformanceand Morphologicalvariationsanalysisbetween Two Populationsof Cirrhinus Mrigala from Chenab and Indus Rivers

In Pakistan there exist huge potential for development of aquaculture particularly inland fisheries sector but due to couple of reasons this field could not flourished in Pakistan. Cirrhinus mrigala is extensively cultured major carp among other major carps but there is no documentation concerning the analyses of Cirrhinus mrigala from Chenab River and Indus River for stock identification and conservation purposes. Length-weight and length-length relationships, condition factor, stock structure and morphological heterogeneity of Cirrhinus mrigala from Chenab River and Indus River were studied using traditional morphometric techniques; landmark (Truss) based geometric morphometric analysis and meristic analysis. A total of 248 samples were collected, 124 samples from each river. The higher value of regression coefficient ?b? from Indus river (b = 3.130) than regression coefficient ?b? value form Chenab River (b = 2.9875) indicated that Cirrhinus mrigala in Indus River shows comparatively better growth as compared to Chenab River. Length-weight relationships of Cirrhinus mrigala are suggestive that the wild conditions in Indus River at Taunsa Barrage are much suitable for rearing and stocking purposes instead in Chenab River at Head Muhammad Wala. Fulton?s condition factor (K) for Cirrhinus mrigala in Chenab River has shown a decreasing (negative) trend, while for the Indus River it showed an increasing (positive) trend. The higher evaluated level of Fulton?s condition factor for the population of Cirrhinus mrigala in the Indus River than the Chenab River population symbolizes the superior ecological conditions, foraging conditions, health and hygienic conditions in the Indus River at Taunsa Barrage. Discriminant function analysis on 21 landmark based geometric variables and 11 traditional morphometric variables disclosed that phenotypical variations are predominantly exist as Intra-population variations rather than inter-population variations. Final classification results in Discriminant function analysis, accounts that 67.7% of original grouped cases were correctly classified and 56.5% of cross-validated grouped cases were correctly classified. The equal discriminatory power of the discriminant function I (DFI) centred on discriminant function analysis for the both populations of Cirrhinus mrigala at Chenab River and the Indus River and non-significant (H) value of Kruskal-Wallis test patently represents the absence of statistically significant meristic variations between the two populations. Discriminant functional analysis and meristic analysis are of suggestive that there exists much merger and gene flow between two populations owing to weak geographical isolation between two rivers.