Impact of Characteristics of Service Representative on Customer Satisfaction in Technology Mediated Service Encounters: A Case of Communication Service Providers in Islamabad

Thesis Info

Author

Muhammad Aamir Khan Khattak

Supervisor

Muzaffar Ali Qureshi

Department

Department of Management Science

Program

Institute

COMSATS University Islamabad

Institute Type

Public

City

Islamabad

Province

Islamabad

Country

Pakistan

Thesis Completing Year

2008

Thesis Completion Status

Completed

Subject

Management Sciences

Language

English

Added

2021-02-17 19:49:13

Modified

2023-01-06 19:20:37

ARI ID

1676720451711

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Impact of Characteristics of Service Representative on Customer Satisfaction in Technology Mediated Service Encounters: A Case of Communication Service Providers in Islamabad

Author

Supervisor

Department

Program

Institute

Institute Type

City

Province

Country

Thesis Completing Year

Thesis Completion Status

Subject

Language

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