Impact of service quality on customer satisfaction in telenor easypaisa

Thesis Info

Author

Shariq Zia

Department

Department of Business Administration

Program

MBA

Institute

International Islamic University

Institute Type

Public

City

Islamabad

Province

Islamabad

Country

Pakistan

Thesis Completing Year

2011

Thesis Completion Status

Completed

Subject

Business Administration

Language

English

Other

MA/MSc 658.812 SHI

Added

2021-02-17 19:49:13

Modified

2023-01-06 19:20:37

ARI ID

1676722926712

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Title	Author	Supervisor	Degree	Institute
Impact of service quality on customer satisfaction in telenor easypaisa	Shariq Zia		MBA	International Islamic University, Islamabad, Pakistan
Impact of service quality on customer satisfaction in airline industry:a case analysis on effects of service quality on customer satisfaction in PIA	Masooma Malik	Madiha Iqbal	MA	International Islamic University, Islamabad, Pakistan
Impact of Service Quality of Islamic Banks on Customer Satisfaction.	Tahir Mahmood		Mphil	National University of Modern Languages, Islamabad, Pakistan
Impact of food quality and service quality on customer satisfaction in restaurant industry	Husnain Tariq	Syyed Adanan Shabbir	MBA	International Islamic University, Islamabad, Pakistan
Impact of Service Quality on Customer Satisfaction Through Mediation of Corporatization	Waqas Javed			University of Engineering and Technology, Lahore, Pakistan
Analyze the quality of service impact on customer satisfaction taking customer advocacy as moderator	Luqman Taimoor	Aamir Ghafoor	MBA	International Islamic University, Islamabad, Pakistan
The Impact of Service Quality, Perceived Value and Service Price on Customer Loyalty With Mediating Effect of Customer Satisfaction in Cellular Companies	Rana Muhammad Faraz	Shahzad Ahmad Khan	MS	Riphah International University, Islamabad, Pakistan
Measuring customer satisfaction due to service quality of Ufone	Aisha Jamil		BBA	International Islamic University, Islamabad, Pakistan
Impact of Service Quality & Customer Satisfaction on Firms Competitive Advantage: Empirical Evidence from Pakistan Hotel Industry	Shah, Syed Naseebullah		PhD	Abdul Wali Khan University, Mardan, Pakistan
Identifying customer satisfaction factors for the quality of service in higher education	Rabia Naz		BBA	International Islamic University, Islamabad, Pakistan
Analysis of customer satisfaction and service quality by using servqual instrument	Fahad Javaid	Aamir Ghafoor	BS	International Islamic University, Islamabad, Pakistan
Measuring Mediating Role of Customer Satisfaction in Determining Atm Service Quality and Customer Retention in Banking Sector	Muhammad Adnan Fraz	Shahab Alam Makik	RMS	COMSATS University Islamabad, Islamabad, Pakistan
Impact of Service Quality, Customer Relational Benefit and Relational Bonds on Customer Loyalty with the Mediating Role of Customer Satisfaction: A Study of Pakistan Banks in Multan Region.	Rana Muhammad Shahid Yaqub		Mphil	National University of Modern Languages, Islamabad, Pakistan
Impact of Characteristics of Service Representative on Customer Satisfaction in Technology Mediated Service Encounters: A Case of Communication Service Providers in Islamabad	Muhammad Aamir Khan Khattak	Muzaffar Ali Qureshi	MS	COMSATS University Islamabad, Islamabad, Pakistan
The Impact of Brand Image and Service Quality on Customer Loyalty With Mediating Effect of Customer Satisfaction Evidence from Islamic Bank Sector of Pakistan	Muhammad Maqsal	Khurram Shahzad		Riphah International University, Islamabad, Pakistan
Measuring Customer Perceived Service Quality, Satisfaction and Loyalty in Private Sector Hospitals of Pakistan	Taqdees Fatima	Shahab Aalam Malik	RMS	COMSATS University Islamabad, Islamabad, Pakistan
Impact of service quality on customer referrals the mediating role of costomer gratitude.	Najeeb Ullah	Sayyed Adnan Shabbir	MS	International Islamic University, Islamabad, Pakistan
Impact of perceived communication quality on customer advocacy :the role of customer satisfaction and preferential treatment	Zaidi, Syeda Amna	Tasneem Fatima	MS	International Islamic University, Islamabad, Pakistan
Impact of Service Quality on Brand Image and Customer Satisfaction : A Case of Telecommunication Organizations of Bahawalpur, Rawalpindi and Islamabad	Suhaib Ahmad		Mphil	National University of Modern Languages, Islamabad, Pakistan
Analysing the Impact of Customer Equity on Customer Satisfaction	Fayyaz Ghaffor			University of Engineering and Technology, Lahore, Pakistan
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Impact of service quality on customer satisfaction in telenor easypaisa

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