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Measuring customer satisfaction due to service quality of Ufone

Thesis Info

Author

Aisha Jamil

Department

Department of Marketing

Program

BBA

Institute

International Islamic University

Institute Type

Public

City

Islamabad

Province

Islamabad

Country

Pakistan

Thesis Completing Year

2012

Thesis Completion Status

Completed

Subject

Marketing

Language

English

Other

BS 658.812 AIM

Added

2021-02-17 19:49:13

Modified

2023-01-07 15:00:13

ARI ID

1676722983216

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6۔سیاسی سطح پر قوت فیصلہ کی کمی اور عدم دلچسپی

6۔سیاسی سطح پر قوت فیصلہ کی کمی اور عدم دلچسپی
حدود و قصاص قوانین کے نفاذ کےعمل میں ایک بڑی رکاوٹ حکومتی سطح پر قوت فیصلہ کی کمی اور عدم دلچسپی ہے ۔ اسلامی قوانین کے نفاذ کا کام جب بھی کیا جائے گا تو اس سے بہت سے لوگوں کے مفادات پر زدپڑے گی ۔ اس کام کو پایہ تکمیل تک پہنچانے کے لیے سیکولر طبقات ، سیاسی مفادات اور ملکی و غیر ملکی دباؤ کی پرواہ نہ کرتے ہوئے حکومت کو جرات مندانہ اقدام اٹھانا پڑیں گے ۔ ضرورت پڑنے پر قوت اور طاقت کا استعمال بھی کرنا پڑے گا ۔ رسو ل اللہ ﷺ نے حکومت اور حاکم کے حوالے سے ارشاد فرمایا
"فَالْاِسْلَامُ اُسٌّ وَالسُّلْطَانُ حَارِسٌ وَّمَا لَا اُسَّ لَہُ یھَدِمٌ وَّمَا لَا حَارِسَ لَہ ضَائِعٌ " 501
" پس اسلام کی مثال ایک عمارت کی سی ہے اور حکومت گویا اس کی نگہبان ہے جس عمارت کی بنیاد نہ ہو وہ گرجاتی ہے اور جس کا نگہبان نہ ہو وہ لوٹ لیا جاتا ہے۔"
لہذا اسلام کی عمارت قائم رکھنے کے لیے ایک مضبوط بنیاد اور طاقت ور دیانتدار چوکیدار کی ضرورت ہے۔ اب تک یہ ہوتا رہا ہے کہ ایک طبقے نے دباؤ ڈالا تو حکومت نے کوئی چھوٹا سا اسلامی قانون نا فذ کر دیا۔ لیکن جو کچھ ایک ہاتھ سے دیا، وہ دوسرے ہاتھ سے واپس بھی لے لیا ۔ اسلامی قوانین کے نفاذ اور عمل درآمد کے حوالے سے حکومتی لوگوں کے سیریس نہ ہونے کے حوالے سے مولانا زاہد الراشدی رقم طراز ہیں
" کہ بحیثیت قوم ہمارے قومی ادارے اور کسی استثنا کے بغیر ہمارے تمام ریاستی ادارے نہ اسلام کے نظام میں سنجیدہ ہیں ، نہ سودی نظام کے خاتمے میں ، اور نہ ہی قومی خود مختاری کے حصول میں۔ انہیں اس سے کوئی دلچسپی...

بدائع التفاسیرکی روشنی میں سماجی حسد سے بچنے کے تدابیر کا تحقیقی مطالعہ

Like all the physical diseases, which are fatal for a body, all the ethical weaknesses, like avarice, rampage, and malignity are also most harmful for a man. But, amidst these, envy is the malady which, apart from personally, also affects badly the whole society. Individually, the victim of envy suffers from a high psychological troubles and inner becomes subjected to many diseases. The reaction of envy firstly attacks the envier, rather than the envied person. There can never come affection or consolidation in the society which contains this moral disease: envy. That is why, the Holy Qur┐’n directs us to seek refuge from the envy of an envier. The Holy Qur┐’n says : ( Say, I seek refuge) from the evil of an envier when he envies. The Holy Prophet said: Avoid yourselves from envy, it eats one’s good deeds such as a fire eats the wood.

Relationship of Classroom Environment With Anxiety and Attitude of Secondary School Students Towards the Learning of English

The study was conducted to investigate whether there was relationship of classroom learning environment with anxiety and attitude of secondary school students, gender differences and location-wise differences in Pakistani context. Data were collected from 720 secondary school students in 06 districts of the Punjab Province. Three questionnaires were used, one for learning environment, second for measuring English language anxiety and third for measuring students attitude towards English language. After the instruments were found to be reliable and valid, Data were analyzed statistically. Mean score of each item of the three questionnaires was calculated to find central tendency of responses. Gender differences and location-wise differences were analyzed by using t-test and ANOVA was calculated to find out mean differences on classroom learning environment, foreign language anxiety and attitude towards English among six districts. Pearson Correlation was calculated to find out relationship between learning environment and foreign language anxiety, learning environment and attitude towards English and then between foreign language anxiety and attitude scale. Analysis showed that significant differences were found between male and female students on classroom learning environment, foreign language anxiety and attitude towards English. It further concluded that female students were more favorable on classroom learning environment, less anxious than males in English class and had more positive attitude towards the learning of English. Significant differences were found between rural and urban students on all dimensions of classroom learning environment except Equity on which there was found no difference. Urban students were found to be iiimore favorable on classroom learning environment, lesson anxious than rural in English and had more positive attitude towards the learning of English than the rural students. ANOVA results concluded that there was significant difference on mean score among the districts on the three questionnaires. In order to examine the specific differences among districts, post-hoc multiple comparison test (Tukey’s HSD) was performed. Significant negative correlation was found between classroom learning environment and foreign language classroom anxiety, and significant positive correlation was found between classroom learning environment and attitude towards the learning of English. Relationship between foreign language classroom anxiety and attitude towards the learning of English was found to be significantly negative.