کر دے رہو نت کسب کمال
کھائو مت پرایا مال
امت دے رکھوالے بن کے
آئے آپ سخی لجپال
بے فیضے یاراں نے رل کے
کیتا سانوں آن کنگال
منہ شریک دا رتا ہووے
اپنا کریے چاٹاں نال
چادر ویکھ کے پیر پھیلایئے
رکھیے اپنا آپ سنبھال
روشن چن ستارے بھانویں
گھر دا رکھیے دیوا بال
جیہڑا ہتھاں نال کمائو
اوہو سمجھو رزق حلال
اپنی کہن سیانے بھلیا
’’کوا چلیا ہنس دی چال‘‘
لوکی پہنچے چن دے اتے
توں حنیف نہ بدلیں حال
This is the well-known fact that ebadat are the most important articles of Islam. Ebadat bring many spiritual and material benefits to worshipers (Muslim), and this included peace of mind and satisfaction of heart. This point is discussed in this article in detail with reference to the relevant verses of Quran and Prophetic Sunnah in the light of Tafaseer perspectives. A person who bow to Allah Almighty sincerely, he offers prayers in time and pay Zakat to get the Will of Allah, he becomes a great man who is blessed with peace of mind as being agree in every condition with believing in Allah SWT being as satisfaction for him and makes him free from mental tension and anxiety. In the view of Quran e Kareem, the main reason for giving details of the rewards and benedictions of the Paradise is to develop satisfaction within the hearts of the worshipers. It is observed that only the way of attaining real peace of mind and satisfaction of heart is to be punctual and regular in offering prayers and paying zakat sincerely realization in the true sense.
The present study had been designed to explore impact of social media marketing on customer's satisfaction
and moderating role of the trust of customer's on FMCG products. Companies are currently utilizing social
networks to advance data about their brands. Online social networking sites such as Facebook, Twitter and My
Space etc. have a significant impact on customer's life. This social media has a direct effect on how the clients
impart, offer data, keep up their profiles and secure connections with their friends.
The rapid use of social media marketing, organizations have to change their way to respond consumer's needs
and wants and changing the way they respond to their competitors. The growth of social media marketing and
electronic word of mouth has allowed consumers to interact with each other in the virtual world and to share
their perceptions and feelings towards FMCG items which are available on social media sites. Because of
commitment of individual's social networking particularly Facebook have part more commitment in social
activism in Pakistan. Numerous social changes has been perceived and reported by the traditional media.
The major objective of study is to explore the impact of social media in terms of satisfying customer needs for
purchase decisions of FMCG items.
The present study was conducted in the Faisalabad and Lahore cities. 5 shopping malls were selected from each
city as population and the sample of 204 respondents was selected conveniently from the customers of these
shopping malls. Moreover, data was collected by using mall-intercept technique with the help of questionnaire
and analyzed by using SPSS. Frequency, percentage and simple linear regression were used to check the central
tendency. When regression was applied the value of R2 was 0.201 which depicts that 20.10 % customer
satisfaction was due to social media. Interaction term was created to check the role of customer trust as
moderation effect. Change in R2 was 0.239 which depicts that the relationship of social media and customer
satisfaction was increased up to 23.90 % in the presence of customer trust. Customer trust played significant
role as moderator in the relationship of social media and customer satisfaction. It was found on the basis of
statistical techniques majority of the respondents were satisfied with the social media marketing.
This study will help to the companies to target their customers via social media according to their needs and
wants. This study will also help those companies who did not yet start to use social media for marketing
purpose.