Pengaruh Sistem Informasi Manajemen Terhadap Pelayanan Publik

Sistem informasi manajemen merupakan hal yang mutlak ada dalam setiap badan organisasi. Karena dengan adanya sebuah sistem informasi manajemen akan membantu pelaksanaan tata kerja dari pada suatu organisasi atau instansi itu sendiri sehingga pada akhirnya dapat berjalan dengan baik dan sebagaimana yang diharapkan. Pelayanan publik adalah serangkaian kegiatan yang dilakukan oleh organisasi publik atau instansi pemerintah yang bertujuan untuk memenuhi kebutuhan masyarakat akan barang dan jasa yang dilakukan sesuai standar dan peraturan yang telah ditetapkan, pemerintah melalui lembaga dan segenap aparaturnya bertugas menyediakan dan menyelenggarakan pelayanan kepada masyarakat. Dalam penelitian ini rumusan masalahnya adalah: “apakah ada pengaruh sistem informasi manajemen terhadap pelayanan publik pada Kantor Camat Boronadu Kabupaten Nias Selatan. Tujuan penelitian ini adalah untuk mengetahui apakah ada pengaruh sistem informasi manajemen terhadap pelayanan publik pada Kantor Camat Boronadu Kabupaten Nias Selatan. Sampel dalam penelitian ini adalah seluruh pegawai pada pengaruh sistem informasi manajemen terhadap pelayanan publik pada Kantor Camat Boronadu Kabupaten Nias Selatan sebanyak 16 orang. Berdasarkan data yang dikumpulkan dari penelitian yang dilakukan, maka diperoleh hasil bahwa : (1). Berdasarkan hasil validitas butir soal angket diperoleh data bahwa angket yang telah disusun oleh penulis memenuhi kriteria valid atau layak untuk digunakan sebagai alat pengumpul data penelitian ini. 2). Besar pengaruh sistem informasi manajemen terhadap pelayanan publik pada Kantor Camat Boronadu Kabupaten Nias Selatan. Adalah 27, 98% (3). Berdasarkan hasil perhitungan pengujian hipotesis diterima Ha jika rhitung> rtabel atau 2,150>1.761 sehingga dengan demikian hipotesis Ha diterima yang berada pada korelasi tinggi, atau dengan kata lain: “ada pengaruh sistem informasi manajemen terhadap pelayanan publik pada Kantor Camat Boronadu Kabupaten Nias Selatan”.

An Exploratory Case Study of Public-Private Partnership in Education: A Case from Karachi Pakistan

Pakistan faces multiple challenges in education, which include poor infrastructure, availability of basic facilities, high drop-outs, low enrollment, teachers' absenteeism, ghost schools, ghost teachers, lack of community participation in school activities, lack of teacher professional development opportunities etc. Though the government is responsible for providing free quality education to every citizen, but in the presence of such challenges, the government alone cannot have a significant impact. Therefore, the government requires support from private sector actors to overcome these challenges. The Government of Pakistan has been placing high value on Public Private Partnership (PPP) in education to address to educational challenges and various programmes of PPP are in practice with various claims of success. This study aimed to explore the kinds of changes and improvements (infrastructure, community participation, teaching and learning and coordination among the partners that have been brought about in an adopted public school in Karachi. Looking at the aim of the study, qualitative research methodology under interpretivists research paradigm was used in which exploratory case study design was employed. Individual interviews, focus group discussions, overall school observations and document analysis were used as sources of data collection. Data was analyzed using Creswell (2009) model of qualitative data analysis. The study has found that adopt-a-school program of PPP has improved school infrastructure by providing all the basic facilities, such as clean drinking water, toilets furniture, desks, library, laboratory, maid and peon. Secondly, teacher's punctuality has been improved and students' enrollment has been increased. However, less attention has been paid to teaching and learning, coordination among the partners and community mobilization. Study explored that various professional development opportunities are provided by the adopter but government teachers, due to one or multiple reasons, do not avail them. Therefore, overall role and contribution of adopt-a-school program in bringing about change in adopted public school has become debatable. The findings of this study suggest that there should be some amendments in the charter of partnership, whereby adopters may have more say in making decisions about teachers so that proper teaching and learning environment can be ensured.