مولانا عبدالعزیز گوجرانوالہ
دو ماہ ہوئے کہ مولانا عبدالعزیز صاحب خطیب و امام جامع مسجد گوجرانوالہ نے جو دیوبند کے عالم اور وقت کے بڑے محدث تھے، وفات پائی، انہوں نے محاح و مسانید کی مختلف کتابوں کی فہرستیں بطور اطراف بڑی محنت سے لکھی تھیں، جن میں صرف بخاری کی فہرست نبراس الساری فی اطراف البخاری کے نام سے چھپی ہے، مرحوم نے مجھے لکھا تھا کہ مسند ابن حنبل کی بھی ایک فہرست بنائی ہے، اور وہ اس کے چھپوانے کی فکر میں تھے، کیا اچھا ہو اگر ان کی یادگار میں ان کی یہ کتاب گوجرانوالہ کے قدرداں چھپوا سکیں، یاوہ اس نسخہ کو کسی قدر شناس کے سپرد کریں، کہ وہ اس کو چھپوا کر اس فیض کو عام کرے۔ (سید سلیمان ندوی، دسمبر ۱۹۴۰ء)
Patient satisfaction must be achieved in order to survive in the competitive hospital industry which tends to continue to grow beyond existing needs. This study aims to determine whether there is an effect of Service Experience and Perceived Value on patient satisfaction in the Inpatient Installation of the Regional Special Hospital of South Sulawesi Province (RSKD IA Pertiwi and RSKD IA Siti Fatimah). This type of research is a quantitative study using an observational study with a cross-sectional study design. The sample in this study were patients in the inpatient installation of the IA Pertiwi Regional Special Hospital (RSKD) and RSKD IA Siti Fatimah, totaling 130 respondents. The results showed that service experience based on functional clues variables, mechanic clues variables, humanistic clues variables, and perceived value affected patient satisfaction. It is recommended to every officer, both management and all employees, to maintain the dimensions of a good service experience, try to meet expectations, wants, and needs according to hospital standards, especially in the functional clues and humanistic clues dimensions by increasing the sensitivity of nurses in handling/care that can help complaints patients, there needs to be an increase in strategies in building customer value so that patients feel the pride felt by patients when they are treated in the hospital.
The main purpose of the study was to evaluate the overall performance of the students of higher secondary schools and colleges at intermediate level in Punjab. Higher secondary school level is the intermediate stage, where students have to carry out their future planning. It is necessary to improve the academic performance of students at higher secondary level of education, particularly in the field of Mathematics because the mathematics curriculum identifies the different attributes of learning which is to be assessed through the performance of students. Therefore the study was conducted to evaluate the performance of the mathematics students of HSSs and colleges at intermediate level. The major objectives of the study were to analyze overall performance of the students at intermediate level in higher secondary schools and colleges in a comparative perspective; to investigate factors affecting teaching-learning environment faced by the students and teachers in Higher Secondary Schools and Colleges of Punjab; to evaluate performance of male and female students of Mathematics in Higher Secondary Schools and Colleges and to explore performance of rural and urban area students of Mathematics. The population of the study comprised 946 principals, 1336 maths teachers and 73455 maths students of higher secondary schools and colleges of Punjab province. Province of Punjab is densely populated and consists of 37 districts. These districts are administratively divided into nine divisions. Each division has a BISE (Board of Intermediate and Secondary Education). Keeping in view the short span of time and resources constraints, the study was delimited to two Boards, i-e Rawalpindi and Sargodha. For evaluation of the performance of the students in comparative perspective, the research was also delimited the results of the students of the Mathematics part-1 at intermediate level in higher secondary schools and colleges. The researcher used three questionnaires (First for the principals, second for the mathematics teachers and third for the students of mathematics part-2) as research instruments. The researcher personally visited the selected institutions and the questionnaires were administered to 440 mathematics students of part-2 at intermediate level, 60 mathematics teachers and 48 principals of Government higher secondary schools and Government colleges. The respondents were requested to give their responses to each item on three-point Likert Rating Scale. The researcher also visited BISE Rawalpindi and BISE Sargodha for obtaining HSSC-I Annual Examination 2012 results of the students included in the sample. The data were analyzed by using SPSS version-21 and statistical techniques (ttest, chi-square-test “Monto Carlo Simulation Method”). Themain conclusions of the study were: 1. Overall performance of the students of HSSs’ and colleges was indifferent. However, performance of higher secondary schools students of Rawalpindi Board was better than those of Sargodha Board. In colleges, the performance of the students of Sargodha Board was better than those of Rawalpindi Board. 2. The performance of students of Rural and Urban institutions was similar both higher secondary schools as well as for colleges. 3. The performance of boys and girls was significantly different. The performance of girls was better than performance of boys. 4. The math’s teachers were aware of the objectives of teaching Mathematics at higher secondary level who completed syllabus with in time. In both setups, majority of the teachers used demonstration, inductive and activity based methods. Mostly teachers of HSS were given individual attention and used appropriate teaching aids effectively to the students as compare to colleges. 5. Mostly teachers of HSS’s gave individual attention to students who used appropriate teaching aids effectively to the students as compared to colleges.