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Psychological Construct As Core Determinant of Effective E-Learning Process

Thesis Info

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Author

Shah, Hassan Jalil

Program

PhD

Institute

National Defence University

City

Islamabad

Province

Islamabad

Country

Pakistan

Thesis Completing Year

2016

Thesis Completion Status

Completed

Subject

Management Sciences

Language

English

Link

http://prr.hec.gov.pk/jspui/bitstream/123456789/11053/1/Hassan%20Jalil_Leadership%20%26%20Mngt%20Studies_2016_NDU_main%20part.docx

Added

2021-02-17 19:49:13

Modified

2024-03-24 20:25:49

ARI ID

1676724953358

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The purpose of the current study is to examine the role of external influences (i.e. E-environment and Technology-Internet-Quality) associated with individual’s psychological influences (i.e. Learning Orientation, Learning Motives, Perceived-Ease-of-Use and Perceived-Usefulness) and customer satisfaction. Basically, study identifies the environmental, technological and psychological perspectives in the development/creation of particular of consumer’s response behaviors through the cognitive process in the context of e-learning. Current study was based on descriptive and causal research design. Data was collected from a sample of 1,338 customer / students of e-learning (from three universities providing E-learning education) through convenient sampling. Hence, responses were analyzed using structural equation modeling through AMOS 22. The results suggest that customers’ e-environmental, technological and psychological influences play a significant role in the development of customer satisfaction as well as subjective well-being.In comprehensive manner, the finding indicates that ‘E-environment (i.e. Self-Paced Learning Environment and Instructor-Led Learning Environment)’ and ‘Technology factors (i.e. Technology Quality and Internet Quality)’ have positive impact on individual’s psychological influences (i.e. Learning Orientation, Learning Motives, Perceived-Ease-of-Use and Perceived-Usefulness) and which ultimately determine customer’s satisfaction and his/her subjective wellbeing. Finally, the overall results of the current study contribute in building a rigor of social cognitive theory and consumer planned behavior theory in the context of e-learning. The study, adds significant value to the literature in three ways: first, it provides comprehensive discussion on e-learning construct and also the role of motivational forces in the formation of customer satisfaction as well as his/her subjective well-being from two perspectives i.e. external influence (e-environment and technology elements) and internal influence (psychological elements). Second, Stimulus-Organism-Response framework is used to conceptualize and propose that an individual’s external influences affect the psychological influences, thus leading to the development of response behavior. Third, conceptual framework is based on the integration of two disciplines in the formation of individual ‘behavior i.e. ‘consumer behavior’ (Stimulus-Organism-Response Model) and Information Technology (Technology Acceptance Model). Basically, this framework is used to test and verification of the individual’s planned behavior theory derived from individual psychology, social psychology and IT. According to consumer’s cognitive process, it is established that customer’s e-environmental, and technological factors have significant impact on psychological characteristics which ultimately effects his/her response behaviors. This study would be helpful in making good relationships with customers/students to improve their learning skills and enhance learning motives. To the knowledge of the researcher, the study of customer satisfaction and subjective well-being simultaneously in individual’s psychology, consumer behavior studies and technology contexts is almost ignored. Neither has it been studied quantitatively. Thus, the current study also intends to fill these gaps and contributes to the existing literature on these issues besides improving the understanding of the academicians, policy makers, universities’ management, psychologists, behaviorists, IT experts and marketers regarding these major issues working behind e-learning implementation.
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والدہ مولانا سعید احمد اکبر آبادی

والدہ ،مولانا سعیداحمد اکبرآبادی
قارئین برہان کویہ معلوم ہوکرصدمہ ہوگا کہ ۲۴؍نومبر کو برادر عزیز مولانا سعیداحمد ایم۔ اے کی والدۂ ماجدہ کاسانحۂ ارتحال پیش آگیا،بڑھاپے کے باوجود ابھی ایسے آثار نہیں پائے جاتے تھے کہ مرحومہ اس قدر جلد پیام اجل کو لبیک کہنے والی ہیں۔ ۱۹؍ نومبر(جمعہ) کی صبح تک بالکل تندرست تھیں۔معمول کے مطابق اپنے اکلوتے بیٹے کے کمرے میں ریڈیو پر کلام پاک سننے کے لیے تشریف لائیں۔قرآن مجید کے بعد نعت سنی، نعت شریف کے بعد مزامیر کے ساتھ سلام شروع ہواتو اسی وقت اٹھ کر اندر چلی گئیں ،بیٹا پکارتا رہا بوا! یہ بھی تو نعت ہی ہے اسے بھی سنتی جاؤ۔بولیں نہیں میاں اس کے ساتھ باجاہے۔ بس یہ آخری گفتگو تھی جو ماں بیٹے میں ہوئی، مولانا سعید احمد کالج چلے گئے۔مشکل سے چند منٹ ہوئے ہوں گے کہ مرحومہ کے جسم کے بائیں حصہ پرفالج کا نہایت خوفناک حملہ ہوا۔اسی وقت بے ہوشی طاری ہوگئی ،مکمل بے ہوشی کی یہ کیفیت آخر وقت تک قائم رہی ،یہاں تک کہ چھٹے روز ۲۴؍ نومبر (چہارشنبہ) کی صبح کوتقریباً ۴ بجے روح جسمِ خاکی سے پرواز کرگئی۔ اناﷲ وانا الیہ راجعون ۔
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اُسوہ نبوی ﷺ کی روشنی میں قیادت کےعصری تصورات In Contemporary Concepts of Leadership in the Light of the Holy Prophetﷺ )Analytical studies)

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Frontline Management Evaluation of Selected Public Sector Postgraduate Colleges in Punjab, Pakistan

The principals in the public sector postgraduate peripheral colleges in the Punjab are the frontline management in these colleges. The present study is delimited to qualitative evaluation of the effectiveness of the Frontline Management (the principals) of the 35 selected public sector postgraduate peripheral colleges in the Punjab. The study is based on the perceptions of the vice-principals and the senior-most staff members from the teaching staff of the colleges under study about their principals. Mainly two questionnaires were used for eliciting responses from the respondents, one for independent variables-vision, integrity, political networking, courage, initiative, professional management training, high exposure and dynamism and the other for effectiveness, the dependent variable in the study. The third questionnaire was for rank- ordering of the independent variables, yet another for eliciting general information about the study on open-ended questions. The data so obtained was tabulated and analyzed using SPSS 15. Inferences were drawn from the results obtained from t-test for single samples for hypotheses testing and Linear Regression and Multiple Regressions Analyses. The t-test for paired samples (Associations) was also performed. On the basis of the results of analyses, 08 out of 25 hypotheses were accepted and 17 were rejected at 0.05% significance level, showing thereby, that the frontline management (the principals) of the peripheral postgraduate colleges under study lacked the 06 characteristics desirable for effectiveness namely, vision, courage, initiative, professional management training, high exposure, and dynamism except 02 those of integrity & political networking and these colleges also lacked effectiveness. The expected and perceived rank-ordering of the independent variables also differed. The variation in dependent variable was not significantly explained and affected by the independent variables except integrity, political networking & training. Very weak correlations were manifested between the independent variables and dependent variable except integrity, political networking & training which were significantly correlated with the dependent variable i.e., effectiveness at 0.05% significance level. Some interesting insights were perceived in the colleges under study. Politicized culture, tuition mafia, sponsor- protégé relationships, and no- work culture were some of them. The need for inculcating the desirable characteristics for effectiveness of frontline management is strongly emphasized.