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Home > The Efect of Silence, and Voice Behaviors, on Citizenship, and Counterproductive Behaviors With Moderating Role of Organizational Identification

The Efect of Silence, and Voice Behaviors, on Citizenship, and Counterproductive Behaviors With Moderating Role of Organizational Identification

Thesis Info

Access Option

External Link

Author

Shahjehan, Asad

Program

PhD

Institute

Hazara University

City

Mansehra

Province

KPK

Country

Pakistan

Thesis Completing Year

2016

Thesis Completion Status

Completed

Subject

Management Sciences

Language

English

Link

http://prr.hec.gov.pk/jspui/bitstream/123456789/9947/1/Asad_Shahjehan_Management_Sciences_2016_HSR_HU_Mansehra_28.07.2017.pdf

Added

2021-02-17 19:49:13

Modified

2024-03-24 20:25:49

ARI ID

1676725087040

Similar


At some instances, employees raise their voice while in other circumstances they remain silent. These behaviors affect task and non-task performance of employees. The purpose of this study is to evaluate how organizational silence and voice effect the ability of employees in displaying organizational citizenship and counterproductive work behavior. Furthermore, literature shows that organizational identification plays an important role in determining organizational non-task performance. To evaluate this phenomenon moderation effect of organizational identification were analyzed on the relationships of organizational silence and voice with organizational citizenship and counterproductive behaviors. The moderation effects were also analyzed between motives based sub-dimensions of organizational voice and silence, and individual and organizational based sub-dimensions of organizational citizenship and counterproductive work behaviors. This study was conducted on academic faculty of three public sector universities of Khyber Pakhtunkhwa, Pakistan selected based on their respective organizational lifecycle stages. Results of the study show that organizational silence and voice negatively effects the ability of employees in displaying helpful non-task behaviors i.e. organizational citizenship behaviors. In contrast, they strengthen the display of harmful behaviors in employees i.e. counterproductive work behavior. The withdrawal and defensive motive based silence and voice has a negative relationship with organizational citizenship behavior and a positive relationship with counterproductive work behavior, while the prosocial motive based silence and voice promotes organizational citizenship behavior and prevents employee to display counterproductive work behaviors. Interestingly positive behaviors directed towards individual (OCBI) are also amplified with withdrawal and defensive motive based silence and voice while repressed by prosocial motive based of silence and voice. xviii Organizational identification was found positively related with organizational citizenship behavior while negatively related with counterproductive work behavior, organizational silence and organizational voice. When employed as a moderating variable the analyses resulted in four primary models. In model 1 and 2, organizational identification strengthened the negative relationship of organizational silence and voice with organizational citizenship behavior. On the contrary, in model 3 and 4 organizational identification dampens the positive relationship of organizational silence and voice with counterproductive work behaviors. Relationships between the sub-dimensions of the dependent and independent variables were also tested for the moderation effects of organizational identification resulting in 24 secondary models displaying varied results. This study provides an insight into the relationships between the variables of social exchange theory and the impact of different levels of identification on these relationships. In this study for the first time organizational silence, voice, citizenship, counterproductive work behaviors and organizational identification were studied together in a mutual relationship. Furthermore, literature is scarce about the said variables being investigated under the methodology employed in this study. Finally, these relationships have been tested at second level analysis by presenting and reporting relationship between the sub-dimensions of the variables. This study hence not only provides a detailed and comprehensive investigation and managerial implication itself but also encourages further wide-ranging investigations into the dynamic interconnections of voice, silence, citizenship and counterproductive behaviors.
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۔غزل

شبہ بچھڑنے کا ہونے نہیں دیا اُس نے
نہیں ہے خواب کوئی بھی تھکن سے لپٹا ہوا
وہ ایک زخم مرے شوق کی نشانی تھا
نہیں یہ کم تو نہیں ہے کہ مدتوں مجھ کو
یہ میرے اشک بجھا دیں گے آگ اندر کی

 

ستم کِیا ہے کہ رونے نہیں دیا اُس نے
میں کہہ رہا ہوں کہ سونے نہیں دیا اُس نے
وہ ایک زخم جو دھونے نہیں دیا اُس نے
ہجومِ وقت میں کھونے نہیں دیا اُس نے
اُسے پتہ تھا جو رونے نہیں دیا اُس نے

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Terrorism is contentious issue. It has affected the lives of people across the country. This paper analyses the factors for incidence of terrorism in Karachi city which has great economic importance for country. The city represents all communities belonging to various parts of the country. Migration of people from other provinces has significally changed demographic profile of the city. This study presents statistics about various offences committed in Hyderabad and Karachi. It describes important facts about the militant groups involved in the acts of terrorism in Karachi. It has been argued in the study that in some cases the acts of violence were politically motivated and in other cases terrorism acts were sponsored by religious groups. In order to understand the complex phenomenon of terrorism in Karachi, this study investigates the root causes of terrorism including economic deprivation. In most cases marginal sections of society have been found involved in the acts of terrorism. Thus, this study creates need for social reforms, poverty alleviation and provision of quality education. Further capacity-building of Law Enforcement Agencies to cope with this situation has been emphasized in this study. This paper also recommends some proposals for dealing with the issue of terrorism.

Impact of Ethical Leadership on Employee Voice Behavior and Innovative Work Behavior: Role of Psychological Empowerment, Leader-Member Exchange, Job Performance

This research examines the impact of ethical leadership on employee voice behavior and innovative work behavior considering psychological empowerment and leader-member exchange as mediators. Furthermore, job performance has been suggested as a moderator of ethical leadership and voice behavior relationship, whereas, locus of control has been proposed as moderator of ethical leadership and innovative work behavior relationship. Based on literature reviewed and gaps identified this study proposed a comprehensive research framework suggesting ten hypotheses. Ten government research organizations were selected and 800 questionnaires were distributed to the targeted sample for collecting primary data for the study. Overall 546 filled questionnaires were received from which 508 were usable. Step-by-step procedures were followed to check for the validity and reliability of predeveloped scales used in this research. Validity as well as internal consistency of scales was determined via calculating item total correlations and total scale correlations using SPSS. Moreover, to further test the validity and dimensionality of predeveloped scales, respective items of all the scales were factor analyzed via confirmatory factor analysis that was carried out using AMOS. Internal consistency reliability of each scale was assessed via computing Cronbach’s alpha in SPSS. Mean differences for demographic groups of respondents on study variables were examined through applying independent samples t-test and analysis of variance (ANOVA) test. Bootstrap-based regressions were performed using PROCESS in SPSS to test study hypotheses. To test the mediation and moderation hypotheses, essential conditions outlined by Baron and Kenny were followed. Specifically, to test mediation hypotheses, in addition to traditional 4-step approach of Baron and Kenny, significance of indirect effect was also tested. The results indicated that ethical leadership significantly and positively relates to voice behavior, innovative work behavior, psychological empowerment and leader-member exchange. It was also found that psychological empowerment mediated the relationship between ethical leadership and the outcomes (voice behavior and innovative work behavior). Results showed that leader-member exchange only mediated the relationship between ethical leadership and voice behavior. Job performance was found to moderate ethical leadership-voice behavior relationship. However, mediating role of leader-member exchange and moderating role of locus of control in the relationship of ethical leadership and innovative work behavior was not supported. On the basis of results, study contributions, possible implications, limitations and further areas for research were also discussed. Present research has implications for policy makers who wish to identify and promote advantageous leadership practices for encouraging employee voice behavior and innovative work behavior. Moreover, this research supplemented literature for scholars focusing on outcomes of ethical leadership.