Analysis of the Implementation of Patient Safety Targets at the Makassar City Regional General Hospital

The Patient Safety Goals (SKP) drive specific improvements in patient safety. These objectives highlight problematic areas of health care in a system implemented in hospitals to make patient care safer. This study aims to analyze the implementation of patient safety goals in Makassar City Hospital. This type of research is mixed methods research. The research uses a sequential explanatory strategy. The results showed that the implementation of patient safety targets based on the Hospital Patient Safety Target Standards (SNARS) at Makassar City Hospital has a good implementation of patient safety targets. The implementation of patient safety targets in terms of leadership in the Makassar City Regional General Hospital (RSUD), namely the awarding of awards has never been done, and supervision is carried out by looking at patient safety reports. In terms of human resources, training related to patient safety is still lacking and only during accreditation. Regarding policies, there are SOPs related to patient safety incidents and there is no clear sanction, only a warning. For teamwork, there is no availability of a patient safety team in the treatment room, only KMKP has a patient safety team. In addition, the implementation of patient safety goals in terms of communication, namely the existence of positive feedback given and followed up by the Patient Safety and Quality Committee (KMKP), as well as lack of socialization by KMKP, only at the time of accreditation.

Causes of English Teachers Turnover and its Effects on Students Learning

One of the challenging issues that educational institutions face in staffing the classes with qualified teachers is the high rate of teachers’ turnover. It creates problems in schools, which ultimately leads to substandard instruction and low student achievement (Liu & Meyer, 2005). Therefore, it is important for educational organizations such as schools, colleges and universities to increase their efforts to attract and retain skilled and committed teachers in order to enhance students’ learning and performance. This study aims at exploring the causes of English teachers’ turnover in a non-government educational organization in Kabul, Afghanistan. This research is conducted using a qualitative case study to get an in-depth understanding of the causes of teachers’ turnover and its effects on students’ learning. The results indicate that lack of teachers’ motivation, lower salary, communication gaps between management and teachers, market opportunities for English teachers, workload, absence of career path and weak recruitment processes are the main factors contributing to teachers’ turnover which sometimes results in teachers leaving the teaching profession altogether. Moreover, this study indicates interruptions in learning process, behavioural adjustment of students with new teachers, continuous exposure of students with novice teachers, and emotional interruptions as the negative effects of turnover on students’ learning. Considering the findings, this study recommends a re-adjustment of teachers’ salary and their working conditions. Moreover, creation of covenantal bond rather than contractual bond is suggested that can motivate the teachers to remain with the organization and the teaching profession. Creation of such a bond requires a transformational leader governing the system.