Relationship on Nursing Performance of Patient Satisfaction in Installation of Hospital in General Hospital Deli Serdang Region

Patients assess the efficiency of nursing care by the fulfillment of their desires. This thesis was to identify the correlation between nurses' inpatient service quality and patient satisfaction. Quantitative and cross-sectional research This sample was made up of all patients admitted to the Deli Serdang Hospital, which indicates that about 320 patients were hospitalized for [for an average of] 3 days.5 days. As many as 77 human population samples of which were chosen to be included in the study All data derived from interviews and observations using a statistical model with a 5% significance level of probability, evaluated using the Multiple Linear Regression Approach The multiple logistic statistical evidence indicates that the influence of the vector service efficiency (p = 0.016) and connectivity (p = 0.016) is important (p = 0.043) on patient satisfaction. The level of contact has the biggest impact on patient satisfaction at The general ward in the Dedun restorative In-Patient Deli Serdang Hospital The results of this study are that service quality, connectivity, tempo, and capacity have an impact on customer satisfaction.

Exploring the Use of Ict in Supporting Teaching and Learning of Reading and Writing Skills for Children With Hearing Impairment in an Inclusive School in Karachi, Pakistan

The purpose of this research was to explore the use of Information and Communication Technology (ICT) in teaching and learning of reading and writing skills to/by children with hearing impairment in an inclusive school in Karachi, Pakistan. In order to achieve this purpose, the research question that guided the course of the research was, 'what are the ways in which ICT might be used for teaching and learning of reading and writing skills to/by children with hearing impairment in an inclusive school in Karachi, Pakistan'. Embedded in the qualitative paradigm, action research was used to explore my research question. Action research is a flexible spiral process which allows action for change and improvement and research for understanding and knowledge to be achieved at the same time (Dick, 2002). The Kemmis, McTaggart and Retallick's (2004) model of action research was implemented in the study. However, only two cycles of action research could be completed. Classroom observations, semi-structured interviews, document analysis, reflective journal, video recording of classroom teaching, field notes were used as data collection methods. Four students (two with hearing impairment and two without hearing impairment) from a private inclusive school of Karachi, Pakistan, were selected as participants on the basis of a criteria. Moreover, the class teacher and assistant teacher acted as my critical friends. It was found that in order to address the learning needs of children with Special Education Needs (SEN), the use of multiple pedagogies and methodologies were helpful in keeping all the students engaged in the learning process. The use of ICT allowed the teacher to enrich the curriculum with relevant and interesting activities downloaded from the internet. However, the teacher's knowledge and skills of teaching children with hearing impairment posed several challenges. Thus, the professional development of teachers and their capabilities, in using ICT in an inclusive setting was found to be critical. It was found that children with SEN needed more input for improving their vocabulary. It was found that the overall low reading level of children with hearing impairment hinders them in participating in the reading activities and discussion processes even when multimedia were used. The written instructions, along with verbal instructions, projected through multimedia projector were found helpful to include children with hearing impairment in the classroom discourse. The features of power point presentation like hypertext, hypermedia and animations, use of digital stories and colourful pictures helped in gaining students' attention for