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Home > Relationship of Service Quality, Brand Image and Customer Loyalty with the Mediating Role of Customer Satisfaction in Courier Service Companies located in Rawalpindi and Islamabad.

Relationship of Service Quality, Brand Image and Customer Loyalty with the Mediating Role of Customer Satisfaction in Courier Service Companies located in Rawalpindi and Islamabad.

Thesis Info

Author

Zulfiqar Ali

Department

Department of Management Sciences

Program

Mphil

Institute

National University of Modern Languages

Institute Type

Public

City

Islamabad

Province

Islamabad

Country

Pakistan

Thesis Completing Year

2014

Subject

Management Sciences

Language

English

Added

2021-02-17 19:49:13

Modified

2023-02-19 12:33:56

ARI ID

1676728790114

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اللغة الأردية

اللغة الأردية

(حسب ترتيب حروف الهجاء)

2009م

نیازمانه پبلیکیشنز لاھور

جوش، شخصیت، افکار، زبان و بیان

احمد ، ڈاکٹر یحیٰی

  1.  

1987م

مكتبه عالیه لاہور

اردو شاعری کا مزاج

آغا ، ڈاکٹر وزیر

  1. Peran Guru PPKn Dalam Menumbuhkan Kesadaran Diri Siswa Terhadap Tata Tertib Sekolah

    Penelitian ini bertujuan untuk mengetahui peran guru PPKn dalam menumbuhkan kesadaran diri siswa terhadap tata tertib sekolah di SMP Negeri 7 Gunungsitoli. Penelitian ini menggunakan metode kualitatif dengan pendekatan deskriptif. Lokasi dalam penelitian ini adalah di SMP Negeri 7 Gunungsitoli dengan informan Kepala Sekolah, Guru PPKn dan siswa. Teknik pengumpulan data yang digunakan peneliti adalah teknik observasi, wawancara dan dokumentasi. Teknik analisis data dalam penelitian ini adalah pengumpulan data, reduksi data, penyajian data dan verifikasi data. Dari hasil penelitian ditemukan adanya peran guru PPKn dalam menumbuhkan kesadaran diri siswa terhadap tata tertib sekolah antara lain (1) Guru sebagai korektor yang menilai semua sikap dan perbuatan siswa, (2) Guru sebagai motivator yang memotivasi siswa untuk dapat menaati tata tertib sekolah, dan (3) Guru sebagai pembimbing yang membimbing siswa menjadi manusia yang taat pada aturan sekolah. Selanjutnya kendala yang dihadapi guru PPKn dalam menumbuhkan kesadaran diri siswa terhadap tata tertib sekolah yaitu sifat dan karakteristik siswa yang berbeda-beda yang terkadang mengabaikan arahan dan bimbingan yang disampaikan oleh guru. Adapun upaya guru PPKn untuk mengatasi kendala tersebut yaitu terus mengingatkan siswa tentang tata tertib, menjadi contoh teladan bagi siswa dan melakukan pendekatan kepada siswa yang melanggar tata tertib sekolah.

Sero-Epidemiology of Hepatitis C Virus in Healthy Population of District Chiniot

Inflammation of the liver is the usual manifestation of the hepatitis and it cause irreversible failure of the liver in many cases. There are different hepatitis viruses including A to E which causes different disease conditions. Among all of these viruses hepatitis C virus (HCV) is most common virus which lead to severe destruction to hepatic tissues and ultimately death occurs. In most of the developing countries like Pakistan, HCV contribute to a huge community health problem globally. Taking into consideration the significance of HCV menace, the proposed research plan is tailored for determination of sero-prevalence of anti-HCV antibodies and the role of its associated risk factors. A cross sectional epidemiological study was conducted in district Chiniot and from the healthy population of district Chiniot a total 250 blood samples were collected. All the data regarding demographic information and risk factors information was collected with the help of a questionnaire. The samples were then subjected to anti HCV antibodies detection by using Immuno chromatographic test (ICT). Among positive samples, (n=30) were subjected to polymerase chain reaction (PCR) for the detection of prevalent virus genotypes in this district Chiniot. The results indicated overall prevalence of HCV 64% with highest in tehsil Lalian (72%) followed by Bhowana (64%) and Chiniot (51%). According to age groups, above 40 years have highest 73% prevalence for hepatitis C virus (P<0.05). The sero positivity among male and females population were (54%) and (71%) respectively. In healthy population of Chiniot, the people who undergo surgery had HCV positivity 77.77% (P= 0.03, OR= 3.50). Among group who undergo dental procedures prevalence was 68.70% and in blood transfused person it was 66%. As concerned with shaving, barber visitors also showed 38% of HCV of sero prevalence and person having body piercing and tattooing 54%. A high level of HCV prevalence is an alarming sign in healthy population of Chiniot. Preventive measures and controlled measures should be designed to stop HCV transmission. Awareness campaigns should be run to make people more aware about HCV. All diagnosed cases of HCV should be treated with extra care.