شاہ ودود احمد
قارئین کو یہ خبر سن کر بھی بڑا ملال ہوگا کہ رمضان المبارک کے دوسرے عشرہ میں مولانا شاہ معین الدین احمد ندوی مرحوم سابق اڈیٹر معارف کے صاحبزادے شاہ ودود احمد کا انتقال حرکت قلب بند ہوجانے سے کراچی میں ہوگیا۔ اپنے والد بزرگوار ہی کی طرح وہ بھی بڑے نیک طینت اور شریف النفس انسان تھے، ان کی تعلیم شبلی کالج میں ہوئی اور تقسیم کے بعد پہلے ڈھاکہ پھر کراچی گئے جہاں پیام اجل آگیا۔ اﷲ تعالیٰ غریق رحمت کرے اور تمام پس ماندگان خصوصاً ان کی بیوہ، بیٹے اور بیٹی کو صبرِجمیل عطا فرمائے، آمین۔ (ضیاء الدین اصلاحی، اپریل ۱۹۹۴ء)
The real purpose of Holy Prophets to come in this world is just only to preach the Allah's messages. The Allah deliver orders thought revelation which are the significant. The prophet are the practical shape of that there are lot of stories in the Holy Quran to exemplify that role model. The ancients of his life and his actual life is not for the entertainment but in fact it is the role model that meant reciter or reader of Holy Quran should take an inspiration form that action, he must construct himself through this Allah has declared the life of Hazrat Muhammad (P B U H) is Uswa-e-Husana. It means the life of Hazrat Muhammad (PBUH) represent the good symbol of his character his sit and down his eat and drink and all good manners thought's this we can constant our character Hazrat Muhammad (PBUH) life is full of kindness compassion mercy gratitude thankfulness abundance courage fearlessness self-reflection and unwavering belief in his mission. Hazrat Muhammad (PBUH) is the great educator of mankind. He had enlighted the whole world with the teaching and light of Islam.
The study aim was to evaluate customer perception/expectation of quality service in hotel industry of Pakistan and to examine the influence of attributes of quality services on satisfaction of customer and performance of business. Moreover, to compare the mean score difference about the customer views of diverse hotels located in Pakistan.This study was positivism (quantitative) in nature and the universe of the study was hotels and restaurants of Pakistan. The population was comprised of customers of hotels and restaurants located in diverse location of Khyber Pakhtunkhwa (KP), Punjab province and Islamabad, Pakistan. The data was collected from hotel customers, general managers and sales managers. Amid customers total 1600 questionnaires were circulated, amid general managers and sales managers total 80 and 178 questionnaires were distributed by using stratified random sample technique. The collected data was analyzed by SPSS and LISREL software.Research study found that service quality attributes i.e. actual and expected (empathy, tangibility, assurance, responsiveness and reliability) has significant constructive predictor of customer satisfaction and business performance and customer satisfaction was also found significant constructive predictor of business performance. Moreover, the significant difference was found amongst the mean of Islamabad, KP and Punjab consumers on attributes of quality service. Study subsidizes tentatively and kinesthetically to industry of hotel and satisfaction of consumer in Pakistan that is sustained and reinforced by the experiential proof and study could assist the hotels of Pakistan’s to enhance performance of hotel businesses via enlightening their quality service attributes including (empathy, tangibility, assurance, responsiveness and reliability) for their customer satisfaction that ultimately effects on business performance. The study emphasize on the importance of service quality attributes to ensure the availability of substantial number of customers for the enhancement of hotel business performance in Pakistan.