Asian Research Thesis Index

Abstract

This research offers an insight into the effects of the organizational culture of domestic
and multinational pharmaceutical companies of Pakistan, on the job satisfaction levels of
employees working in them, through the mediating effects of perceived levels of interactional
justice. By explaining the interactions between organizational culture, interactional justice
and job satisfaction, the managers and owners of those organizations shall be able to modify
and inculcate the requisite changes in their organizational cultures to enhance the output
levels of their employees through increasing the job satisfaction levels. Through this research,
it is empirically established that organizational culture is positively and significantly related to
job satisfaction. Furthermore, it is also established that interactional justice also has a
significant and positive mediation effect on the relationship between organizational culture
and job satisfaction levels of the employees. Through analysis of data collected from a total of
396 employees working in 11 domestic and multinational companies operating in Pakistan,
using convenience sampling technique, it is established that organizational culture,
interactional justice and job satisfaction levels of multinational pharma companies are
relatively better than domestic pharma companies. This difference is empirically attributed to
better organizational cultures of multinational pharma companies in the research. Based on
the analysis, it is recommended that organizational culture of a pharmaceutical company can
be improved by adhering to written rules and procedures instead of relying on verbal
instructions. Moreover, a culture which supports and encourages innovation and initiative
shown by employees improves the organizational culture prevailing in the organization.
Equitable pay scales and fair chances of upward mobility within the organizational hierarchy
through timely promotions also result in better score of organizational culture, thus increasing
the overall job satisfaction levels.

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