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Managing Complexity in Governance Networks: the Case of Energy Sector in Pakistan

Thesis Info

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Author

Sultana, Shabana

Program

PhD

Institute

University of the Punjab

City

Lahore

Province

Punjab

Country

Pakistan

Thesis Completing Year

2019

Thesis Completion Status

Completed

Subject

Bussiness & Management

Language

English

Link

http://prr.hec.gov.pk/jspui/bitstream/123456789/11582/3/Shabana%20Sultana%20Management%20sci%202019%20uop%20lhr%20prr.pdf

Added

2021-02-17 19:49:13

Modified

2024-03-24 20:25:49

ARI ID

1676724850095

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Governance networks are emerging as a prominent feature of contemporary public administration where different actors are in a position to exert power on public organizations exposing them to conflicting demands. Moreover, public organizations are exposed to contradictory institutional pressures as they try to attend to numerous and sometimes-conflicting prescriptions from different reform models. Whilst, the presence of contradictory institutional logics is well recognized, how organizations cope with the challenge of contradictory institutional logics remains under researched. A largely prevailing argument is that organizations indecisively conform to institutional pressures where new logic replaces the prior one. This argument provides an over simplified explanation of this complex phenomenon because organizations may use diverse strategies (and at-times hybrid responses) to incorporate multiple logics at the same time. Responding to this literature gap, this study addresses how public organizations experience and manage institutional complexity in the contemporary network arrangements in the public sector. This study uses a multi-level framework for analyzing institutional complexity incorporating macro-level sectoral reforms that present contradictory logics to organizations; the meso-level network characteristics that shape the complexity for the embedded organizations; and micro-level organizational attributes that enable them to handle complexity by choosing appropriate strategies. The study adopts an abductive research approach using case study research design taking Pakistan’s energy sector as the case; power network as the embedded unit (within the energy sector) for network analysis; and two public sector utilities (LESCO and IESCO) as embedded units within power network for organizational analysis. iii The study finds that diverse reform trajectories have exposed the energy sector to three competing institutional logics including traditional public administration (TPA) logic, new public management (NPM) logic and new public governance (NPG) logic, exposing the public organizations to institutional complexity. Additionally, under NPM-based fragmentation and NPG-based integration reforms, there is drastic shift in energy sector from vertically integrated bureaucracies to a web of autonomous organizations working in governance networks. Three notable characteristics of the power network are fragmentation, centralization and trust, which play a critical role in shaping the complexity for embedded organizations. The study finds that the embedded organizations (LESCO and IESCO) have incorporated multiple and conflicting institutional prescriptions through the strategies of differentiated hybridity (where diverse logics are addressed separately) and blended hybridity (where logics are blended for new solutions). In this regard, the critical attributes of organizations, that can enable them to better handle institutional complexity, include their task, leadership and governance structure. The study supports the argument of institutional logics perspective that the organizations actively incorporate multiple institutional pressures by developing hybrid solutions. This study contributes to existing literature by providing an explanation of how organizations respond varyingly to institutional pressures while choosing appropriate strategies. Moreover, it captures the emergence, structure and characteristics of governance networks in contemporary public administration in developing countries. It also delineates policy implications for the energy sector crises in Pakistan from a governance point of view.
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ول وطناں موڑ مہاراں

ول وطناں موڑ مہاراں
مڑ آیا سماں بہاراں
کھڑے پھل نیں رنگ برنگے
پنچھی کر دے کوک پکاراں
طوطے، کونجاں، گھوگیاں، گیاں
ہن نظر نہیں اوندیاں ڈاراں
اج نِکّی نِکّی گل توں
بندے چھک لیندے تلواراں
ہک پیار نہیں تیرا بھلدا
سانوں ہور نیں دکھ ہزاراں
پڑھ لکھ درود نبیؐ تے
رب بخشے اوگنہاراں

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The Mediating Role of Psychological Capital in Relationship Between Intellectual Capital and Organizational Performance

Human resource has become the most valuable possessions of any organization for their long-term survival and for becoming competitive. Now organizations main focus is on the development, retention, and management of human resource in such a way that will have more productive and profitable impacts on organization performance. In 21st century concepts like organizational performance and its relation with human resource management has become the most demanding research topics. To this end, the present study highlighted the important contribution of the psychological resources of employees in organizational performance. The main purpose of this study was to determine the mediating effect of psychological capital in the relationship between intellectual capital and organization performance with reference to the software industry with Pakistan?s context. Survey type of research was applied for data collection through a questionnaire. A convenience sample of 320 software developers from software companies registered with P@SHA participated in this research and data was analyzed by applying descriptive and inferential statistics.This quantitative study was built on the theoretical foundation of resource-based theory and social network theory and also advocates the mediation model of Andrew Hayes for reporting the mediating role of psychological capital in the relationship between intellectual capital and organizational performance Consistent with previous literature correlation results indicated that there is a significant relationship between the three constructs. Moreover,the regression analysis results confirmed that psychological capital mediates the relationship between intellectual capital and organizational performance. It is concluded from results insertion of psychological not only increase organizational performance, but it also boosts the intellectual capital of employees. So, it is empirically confirmed that the development of psychological resources of employees has multiple positive impacts on employees and organizational performance. Keywords: Intellectual capital, Psychological capital, Organizational performance, Networking theory, Mediation, Gender