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Abusive Supervision and Counter-Productive Work Behavior: A Moral Licensing Perspective

Thesis Info

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External Link

Author

Samreen, Farah

Program

PhD

Institute

COMSATS University Islamabad

City

Islamabad

Province

Islamabad.

Country

Pakistan

Thesis Completing Year

2019

Thesis Completion Status

Completed

Subject

Bussiness & Management

Language

English

Link

http://prr.hec.gov.pk/jspui/bitstream/123456789/12587/1/Farah%20Samreen%20management%202019%20comsats%20isb%20prr.pdf

Added

2021-02-17 19:49:13

Modified

2024-03-24 20:25:49

ARI ID

1676724450992

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This study has aimed to examine the impact of several facets of organizational citizenship behaviors (OCBs) on retaliation process of subordinates abused by their supervisors as an individual and as a group. The social exchange theory claims that abused subordinates retaliate against the abusive supervisor and non-abused employees through manifestations of counterproductive work behaviors (CWBs) but the process is quite complicated due to the power gap between a supervisor and subordinates. Therefore, the present study has integrated the attraction-selection-attrition, the moral licensing and the social exchange theory in order to unearth this process. It has proposed that subordinates use citizenship behaviors to combat adverse abusive situation; citizenship behaviors developed among abused subordinates provide them with greater strength and support in the process of retaliation. Moreover, the study has posited that good citizens of the organization have a greater tendency to react if abused by their supervisors. The study has tested the direct effects of abusive supervision on related CWBs ― CWBs towards supervisor and non-abused employees, and the mediating effect of OCBs developed among the abused peer group. In addition, this study has also tested moderating effect of OCBs-organization in the process of retaliation against supervisory abuse, at the direct and second stage. Data have been collected from financial and higher education institutes from five main cities of Pakistan. 920 usable responses have been analyzed. Hierarchal Regression, Process Macro, and Edward & Lambert‘s methods have been applied for hypotheses testing. All direct relations, mediation effect, and second stage moderation have been proved to be significant. However, the moderating effect of OCBs-organization at direct stage has been proved to be non-significant. Conclusively, findings have supported the claims of mediating and moderating effects of OCBs in retaliation process of an abused employee.
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جہانِ رنگ و بو سب عارضی ہے


جہانِ رنگ و بو سب عارضی ہے
نبیؐ کے عشق کا رنگ دائمی ہے

بیانِ وصفِ یکتائیِ گُل سے
چمن زارِ سخن میں دلکشی ہے

بہ فیضِ مدحِ ممدوحِ اِلٰہیؐ
خدا کی ہم نوائی مل گئی ہے

وہی شمس الضحیٰ ، بدرالدجیٰ ہیں
اُنہی کی چار سُو جلوہ گری ہے

کھلے گا غنچۂ شوقِ تمنّا
مری اُمید کی کونپل ہری ہے

کہیں گے ان شاء اللہ ایک دن ہم
’’مدینے تک رسائی مل گئی ہے‘‘

ملا جس ذات سے عرفانِؔ کامل
مرے ایمان کا حاصل وہی ہے

ڈاکٹر محمود احمد غازی اور علم حدیث

Islam has been a subject of great importance for Muslim and Non-Muslim Scholars. Countless numbers of researchers have written on the Quran, Hadith, Fiqh and Islamic History. Among these scholars Dr. Mahmood Ahmad Ghazi (1950-2010) is renowned for his contribution to Islamic social sciences. He was equally well versed in the classical, as well as, modern scholarly trends in the study of Islam. He worked in various academic, administrative and judicial positions during his life including as professor, Director Da’wah Academy, Director Shariah Academy, Vice President Academics and then President of International Islamic University, Islamabad and was finally elevated in 2010 as a judge at Federal Shariah Court of Pakistan where he served till the end of his life. He was a prolific writer and authored nearly thirty works of high academic value in different Islamic social sciences including Economics, law and Islamic education in Arabic, English and Urdu languages. He attended a large number of conferences across the globe to present his research papers.

Potential of Takaful in Pakistan: Operational and Transformational Paradigm

Takaful is an Islamic way of doing insurance: It proved its viability after several Fatwas were issued by Ulama and Fiqh academies in its favour. Presently, over 100 Takaful and Re-takaful companies as well as Takaful windows under conventional insurance are operating across the world. Enhanced financial performance of selected Takaful companies has shown the growing interest in Takaful business across the world. Insurance comparison in Muslim and advanced countries as well as in the South Asian region has identified low literacy, low GDP per capita and low GDI value as the probable causes of low insurance penetration in Pakistan. Geographical spread of Takaful business and estimated future potential together with the increasing trend of insurance business indicated that potential for Takaful business exists in the country. It urges the policy makers to pay attention to global indicators that might become potential contributors to Takaful business. The study emphasizes that strengthened regulatory standards, with Shari'ah compliance mechanism playing a central role, are essential to transform conventional insurance system and exploit the existing business potential. To further analyze which of the Takaful standards are significantly affecting Takaful practices, a survey of Takaful operators in the country indicated that reporting standards and internal controls have low level of observance in Pakistan. The survey of 150 life insurance customers revealed that majority of the respondents is unaware of Takaful concept. Level of Takaful awareness was found to be significantly associated with the education of the customers, their perceptions about Takaful and their intentions to shift to Takaful Company. Education was found to be the single important factor affecting monthly income of the respondents, their state of mind and hence their awareness about Takaful. The study identifies effective regulatory framework a critical factor for the success of Takaful business in Pakistan. A greater focus on promotion of Takaful and governance issues along with strengthened role of SECP as a regulatory authority is likely to contribute for further growth of Takaful industry in Pakistan.